We’re here to help with questions, feedback, or issues related to Soberly.
If you experience a problem with the app, have a question about a feature, or would like to share feedback, please contact us at:
When contacting support, including the following information can help us assist you more quickly:
Please do not include sensitive personal information unless it is necessary to resolve your request.
If you have a question about a subscription or purchase, please contact us at:
Purchases made through the App Store are processed by Apple. Soberly does not have access to your payment card or banking information.
For billing, refund, or payment-related issues, you may also need to contact Apple directly.
We welcome your feedback and suggestions. If there is a feature you’d like to see in Soberly or you have an idea for improving the app, feel free to contact us.
If you have questions about how Soberly handles your information or would like to request deletion of information associated with your account, contact us at:
Please include enough information for us to understand and process your request.
If Soberly is crashing, not displaying your progress correctly, or a feature is not working as expected, please contact us with:
This information helps us investigate and resolve technical issues more efficiently.
Soberly is a wellness and tracking application. It does not provide medical advice, diagnosis, treatment, or emergency services.
If you are experiencing a medical emergency or require professional assistance, please seek help from a qualified healthcare professional or appropriate emergency service.
For support, questions, feedback, technical issues, subscription questions, or privacy-related requests:
We aim to review support requests and respond as soon as reasonably possible.